Interview for Decisional Abilities (IDA) is an interactive live virtual training to learn to assess your clients abilities to make certain decisions. The training is a two day training with approximately one month in between Day 1 and Day 2. 

Day 1 will contain an overview of what IDA is, viewing IDA role-plays and each participant will role- play in order to practice the technique and receive feedback before using it in the field. 

Between Day 1 and Day 2 you must conduct IDAs with your clients and provide the written document that goes along with IDA for review and feedback. 

Day 2 consists of more interactive live role-play from all participants and a change to discuss what went well or not so well in the field and get feedback on what may help in a similar situation. 

Each day of the training is 3 hours, 9:30-12:30. When you sign up you will be agreeing to attend both scheduled days.

Presenter: Robin Pendleton, Director of Training and Engagement, Pursuit of Discovery Training and Consultation

In-Person Training: Disabled Persons Protection Commission (DPPC) 300 Granite Street Suite 404 Braintree, MA 02184

Description: This course equips PS professionals with practical, immediate-response skills to recognize and support older adults experiencing mental health challenges. The session introduces foundational concepts of mental health and common conditions affecting older adults, including anxiety, depression, trauma responses, psychosis, and substance-related crises, and emphasizes how symptoms may present differently in later life.
 
Participants will learn concrete techniques for initiating supportive conversations, reducing distress, assessing urgency, and identifying when a situation requires assistance from community partners for emergency action, crisis intervention, or referral to mental health providers. The course focuses on safe, plain-language communication; grounding and stabilization strategies; and approaches that prioritize autonomy, dignity, and least-restrictive problem-solving. Guidance is provided on coordinating with crisis teams, emergency services, and healthcare partners, as well as documenting observations clearly and defensibly within the PS Program.
 
By walking through real examples and hands‑on scenarios, learners pick up practical skills they can use to stay calm and handle mental health situations effectively—whether they’re out in the field or in the office.

Presenter: Robin Pendleton, Director of Training and Engagement, Pursuit of Discovery Training and Consultation

Virtual Training

Description:  This course equips PS professionals with practical, evidence-informed strategies for engaging older adults who may be experiencing depression, low mood, hopelessness, or suicidality. The session builds foundational understanding of how depression presents differently in older adults and how factors such as chronic illness, trauma, cognitive changes, isolation, grief, and substance use can shape both symptoms and communication. Participants will learn concrete approaches for recognizing warning signs, conducting sensitive conversations, and using brief, plain-language screening questions that support rapport rather than increase distress.

The course addresses how to explore suicidal thoughts safely and directly, how to differentiate passive from active risk, and how to respond using person-directed, trauma-informed, and least-restrictive strategies. Guidance is provided on safety planning, engaging natural supports, coordinating with mental health providers, and documenting concerns clearly and defensibly within the PS Program.

Through scenarios, examples, and communication demonstrations, learners will gain practical tools to approach depression and suicidality with confidence, empathy, and clarity.


2 Hour Virtual Training.

Presenter: Chris Dubble, CEO, Pursuit of Discovery Training and Consultation

Description: This course equips participants with practical, evidence-informed strategies for communicating effectively with older adults in PS. The session covers how cognitive, sensory, cultural, and emotional factors influence communication; how to avoid stigmatizing language such as elderspeak; and how to use clear, respectful, autonomy-supporting approaches that strengthen rapport and trust.

Participants will learn techniques for slowing the pace, reducing environmental barriers, listening actively, staying emotion-focused, confirming understanding, and adapting communication to match decisional capability and individual needs. The course also explores nonverbal communication, trauma-informed interaction, and strategies to improve the accuracy of assessment and case documentation. Through examples and practice-relevant

applications, learners will leave with practical tools to enhance their day-to-day communication and support person-directed decision-making with older adults


2 Hour Virtual Training

Description: This course provides a comprehensive and practical framework for worker safety across all settings, during home visits, community work, and when in the office environment. Safety 360 teaches participants to assess risk dynamically using environmental scanning, situational awareness, and behavioral observation that support confident, informed decision-making.

The course covers pre-visit planning; safe approaches to and departures from homes; reading verbal and nonverbal cues; safe positioning; and recognizing early signs of escalation. It also addresses office-based safety, including managing difficult walk-in situations, identifying risk indicators in reception and interview spaces, establishing de-escalation protocols, and using team-based supports.

Participants will explore how trauma, mental health, substance use, environmental conditions, pets, clutter, and family dynamics factor into safety considerations across settings. Through practical examples and structured practice points, Safety 360 equips workers with the skills to remain alert, grounded, and prepared wherever they are working.

QPR (Question, Persuade, and Refer) Suicide Prevention Training

QPR stands for Question, Persuade, and Refer and is an evidence-based suicide prevention training developed by the QPR Institute. The QPR approach is nationally recognized as an effective public health strategy for suicide prevention.

This training provides participants with practical skills to recognize warning signs and risk factors for suicide, understand common causes of suicidal behavior, and respond effectively to someone in crisis. Participants will learn how to question directly about suicide, persuade individuals to seek help, and refer them to appropriate professional and community resources.
This training will be held virtually through Teams. 
 
Accommodations Request:
If you need additional accommodations to participate in this event, please email Connie Boris at Constance.Boris4@mass.gov  and include a detailed description of the accommodations you need.